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General Cookies Info

If you run a website, you may already know what a cookie is and how it functions. But just in case you don't know much about cookies, here is a brief overview:

A cookie - sometimes also referred to as a browser cookie, Internet cookie or Web cookie - is a small file sent from a Web server to your computer whenever you visit a website. If you return to the website later, your Web browser sends the small file to the server to notify the website of any previous activity you engaged in on the site. When you return to a website, the server can retrieve the cookie file from the local computer to assist in the speeding up of certain functions such as logging in and retrieving account or user data.

Cookies can serve many useful purposes, such as remembering items you had in a shopping cart, logging visited pages on the site and remembering login details so you don't have to enter them every time you visit the website. The most common types of cookies are authentication cookies, which servers use to determine whether a user is logged into a site or not.

Cookies cannot contain viruses nor install spyware or malware on your computer. However, companies can use cookies to track long-term browsing history and store information on the types of products or information viewed. Over a period of time, aggregate information of this type can help site owners push targeted products or information to your browser during visits. While this practice may seem helpful (and it certainly can be,) it may also pose cause for concern for users that wish to keep their browsing or search habits private. We're not in the business of using such tactics.

Cookies On Our Website
Our website uses eight cookies. A cookie is a small file of letters and numbers that we put on your computer if you agree. These cookies allow us to distinguish you from other users of the website which helps us to provide you with a good experience when you browse our website and also allows us to improve our site. You can take control of your cookies via your web browser; the ICO provides simple and indepth information on how to do this - you can find more information about this here:
The cookies we use provide functional extras to our website - allowing the multiple media feeds to work efficiently. Read more about the individual cookies we use and how to recognise them below:

Cookies Used
Name: BIGipServer#
Expiry: Session
Cookie purpose description: Used to distribute traffic to the website on several servers in order to optimise response times.

Name: TS#
Expiry: Session
Cookie purpose description: Webserver functionality.

Name: lang
Expiry: Session
Cookie purpose description: Remembers the user's selected language version of a website.

Name: guest_id
Expiry: 2 years
Cookie purpose description: Collects anonymous data related to the user's visits to the website, such as the number of visits, average time spent on the website and which pages have been loaded, with the purpose of personalising and improving the Twitter service.

Name: i/jot/syndication
Expiry: Session
Cookie purpose description: Twitter service syndication.

Name: personalization_id
Expiry: 2 years
Cookie purpose description: Allows a personalised experience depending what device is being used to access the service.

Expiry: 179 days
Cookie purpose description: Tries to estimate the users' bandwidth on pages with integrated YouTube videos.
Expiry: Session
Cookie purpose description: Registers a unique ID to keep statistics of what videos from YouTube the user has seen.


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Please note: Osteopathic consultations are via veterinary referral

Need a Veterinary Referral Form? Click HERE to download

To book an appointment call us on +44 (0)1242 221153

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